The AI Automation Agency for Forward-Thinking Businesses

Case Studies

Case Studies

“Our accounts team was spending three hours every day processing invoices manually — downloading PDFs from emails, keying data into our accounting system, matching purchase orders, chasing approvals. The automation they built handles the entire workflow end to end. Invoice processing that used to take three hours now takes fifteen minutes of oversight. Our month-end close is two days faster and our accounts team can finally focus on analysis rather than data entry.”

“We were drowning in support tickets — over 400 per day — and our response times were getting worse every month. The AI-powered ticket routing system they built categorises every incoming ticket instantly, assigns it to the right specialist team, and handles the straightforward ones automatically. Our average response time dropped by 60% and customer satisfaction scores are the highest they have ever been.”

“Dispatch coordination was our biggest bottleneck. Manually assigning drivers to jobs, optimising routes, handling last-minute changes — it was chaos every morning. The automated dispatch system they built considers driver location, vehicle capacity, delivery windows, and traffic conditions to create optimal assignments in seconds. Our on-time delivery rate went from 82% to 96% and our drivers are covering 20% more drops per day.”

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Zapier and similar tools are great for simple, two-step automations. Where we add value is in designing and building complex, multi-step workflows with proper error handling, edge case management, and AI-enhanced decision-making that would be very difficult to build reliably yourself. We also handle the ongoing maintenance so you're not debugging broken zaps at 11pm.

Yes. The majority of our work is delivered remotely and we work with clients across the UK and beyond. We can visit for discovery workshops if needed, but most projects are managed entirely online without any loss of quality.

We work with businesses from 5 to 500+ employees. The common thread is that they have identified specific processes that are consuming too much time and are ready to invest in solving them properly. Company size matters less than the clarity of the problem.

Most automations go live within two to six weeks of the project starting, and results are immediate — the automation either works or it doesn't. There's no ramp-up period once a workflow is live. That said, some benefits compound over time as your team adjusts their working patterns around the new system.

An AI automation agency designs and builds intelligent systems that replace manual, repetitive business processes. Unlike basic workflow tools, a specialist AI automation agency embeds large language models such as GPT-4o directly into your operations, enabling systems that understand unstructured inputs, make context-aware decisions, and handle exceptions without human intervention. The result is workflows that not only execute automatically but also reason, adapt, and improve over time.

UK AI automation agency projects typically start from £1,000 for a focused single-workflow automation and range to £15,000–£50,000 for complex, enterprise-grade automation programmes. The cost depends on the number of processes being automated, the complexity of integrations required, and whether AI decision-making is embedded in the workflow. Most clients see payback within three to six months through time savings and error reduction.

Yes. We work with businesses across the entire UK — from London and Manchester to Edinburgh and Belfast. The majority of our projects are delivered entirely remotely, with no loss of quality. We can visit for initial discovery workshops when helpful, but most clients find that a structured remote process is just as effective.

Business processes evolve, and your automations need to evolve with them. We offer ongoing maintenance and development retainers specifically for this reason. We can also hand over documentation so your own team or a future agency can make minor updates without needing to rebuild from scratch.